protopic FAQ

Q: What forms of payment does your site accept?
A: We accept VISA and MasterCard on our website. All your credit card information is encrypted using SSL (secure socket layer) provided by VeriSign, the world's leader in secure data transfer.

Q: How Do I Place An Order of protopic ?
A: When you click “Order now”, you will be taken to our Order Form. Please fill in your contact information and shipping address below. Your order is dispatched through our order system to a licensed physician who will review the information you have submitted and approve or decline your request.

When your order is approved, the physician will then write your prescription and our ordering system will ensure that it is sent to the pharmacy where it will be filled and shipped.


Q: Are credit card transactions over the Internet safe?
A: The credit card area on our site is secure. We utilize industry standard Secure Sockets Layer (SSL) technology to allow the encryption of all credit card information. This means information passed between your computer and our web site cannot be read by any third party. SSL encryption technology, used by many Internet stores similar to ourselves, virtually eliminates credit card fraud on the Internet.

Q: What level of encryption do you use?
A: We use 128bit SSL (secure socket layer) level encryption which is one of the most advanced encryption technologies available today. Any information sent over the Internet is encrypted into an unbreakable code before it is sent. This ensures that no third party can intercept and decipher your personal information. It is certainly much safer than giving your credit card in a restaurant or mail order over the phone.

Q: Do you keep my Credit Card details?
A: Your credit card details are transferred over a highly secure VPN (Virtual Private Network) to our authorization server which is not directly connected to the Internet. Your credit card details are then entirely deleted from our systems after the transaction has been completed.

Q: What's the difference between a generic protopic and a brand protopic ?
A: Not much, except for name and price. Because generic drug manufacturers are not required to duplicate original medical studies proving the safety and efficiency of the chemical compound, they can produce generic versions at much lower costs, thus passing on these savings to the consumer.

Q: Why are generic drugs cheaper than brand name ones?
A: They're less expensive because of the patent system. When they are first introduced, most new drugs are patent-protected by the government for 17 years. During that time, other companies can't sell the drug. This allows the company that developed the drug to market it exclusively and make back the research money that was spent to develop it.

When the patent runs out, drug companies can apply to the Food and Drug Administration to sell generic versions of the drug. And because they don't have to worry about investment costs, the competing companies can often sell the drug for 50 percent to 80 percent less than the cost of the brand name.

Q: What is the quality of generic drugs?
A: To be considered "bioequivalent / therapeutically equivalent" to its brand name counterpart, a generic drug must have the identical active chemical compounds as well as the quantity and speed of absorption of its active ingredients into the bloodstream. Sometimes the generic version of a drug may differ in color or shape from its brand name counterpart - these differences have no effect on the medical action of the drug and are for commercial or patent reasons only.


Q: What are the manufacturing standards for generic drugs?
A: The manufacturing facilities of all pharmaceutical companies, whether they are the makers of brand name or generic drugs, must pass stringent and regular inspections by the relevant authorities. There is no difference between the manufacturing standards set for generic pharmaceutical companies and those set for brand name pharmaceutical companies. Many companies that produce brand name drugs also make drugs sold under generic labels and vice versa.

Q: What medications do you sell?
A: Please review the section entitled products in your browser, a full list of medications are available there, some medications are considered controlled substances, the law requires that before these medicines can be dispensed that you undergo a physical exam, this means we cannot sell them online. Such medicines include Valium, Lorazepam, Ativan, Diazepam, Clonazepam, Klonopin and others.

Q: Where are your Physicians Licensed?
A: Our physicians are US licensed. We use only board certified physicians and US licensed pharmacies.

Q: Do you deliver protopicto P.O Boxes?
A: Sorry we cannot ship to P.O Boxes.

Q: Do I have to be at home when my order arrives?
A: Yes, we require an adult signature for all orders.

Q: Do you deliver to my state?
A: Due to regulations we cannot ship medicines to all states, please check the order form for the current list of states that we can ship to.

Q: How do you ship protopic?
A: We ship all orders by next day FedEx.

Q: What is your cancellation policy?
A: You may cancel your order before the order has shipped or been approved by the doctor. If the order has already been shipped or approved we cannot cancel your order. Please refer to the current cancellation policy in the terms & conditions section of our order page for more information.

Q: What is your returns policy?
A: We cannot refund or exchange prescription medications due to FDA regulations. Please refer to the current returns policy in the terms & conditions section of our order page for more information.

Q: Do you ship protopicInternationally?
A: Sorry we ship only within the U.S, we cannot ship Internationally at this time.

 

Important Note

The following information is intended to supplement, not substitute for, the expertise and judgment of your physician, pharmacist or other healthcare professional. It should not be construed to indicate that use of the drug is safe, appropriate, or effective for you. Consult your healthcare professional before using this drug.

Drug Uses

Use Protopic only to treat eczema that has been diagnosed by a doctor.

How Taken

Apply a thin layer of Protopic to all skin areas that your doctor has diagnosed as eczema. Try to cover the affected areas completely.

Warnings/Precautions

Avoid sunlight and sun lamps, tanning beds, and treatment with UVA or UVB light. If you need to be outdoors after applying Protopic, wear loose fitting clothing that protects the treated area from the sun. In addition, ask your doctor what other type of protection from the sun you should use.

Missed Dose

Apply Protopic as soon as you can remember.

Possible Side Effects

The most common side effects of Protopic are stinging, soreness, a burning feeling, or itching of the skin treated with Protopic. These side effects are usually mild to moderate and are most common during the first few days of treatment and typically lessen if your skin heals.

Storage

Store Protopic at room temperature (59E to 86EF). Never leave Protopic in your car in cold or hot weather. Make sure the cap on the tube is tightly closed. Keep Protopic out of the reach of children.

Overdose

An overdose with Protopic is highly unlikely to occur. Seek medical attention immediately if you suspect an overdose.

More Information

Do not use Protopic for a condition for which it was not prescribed. If you have any concerns about Protopic, ask your doctor. Your doctor or pharmacist can give you information about Protopic that was written for health care professionals.

Disclaimer

This drug information is for your information purposes only, it is not intended that this information covers all uses, directions, drug interactions, precautions, or adverse effects of your medication. This is only general information, and should not be relied on for any purpose. It should not be construed as containing specific instructions for any particular patient. We disclaim all responsibility for the accuracy and reliability of this information, and/or any consequences arising from the use of this information, including damage or adverse consequences to persons or property, however such damages or consequences arise. No warranty, either expressed or implied, is made in regards to this information.